Note: David is on vacation until mid-September, so replies to support queries may be delayed.
Check out the r/Dejal community on Reddit for mutual support.

Dejal site accounts fixed

I've just fixed the issue that was causing an error when attempting to create an account on the Dejal site, which prevented people signing up to post in the forums.

Sorry about that!

I've had a few reports of issues for a while, but hadn't figured out what the problem was until just now — it turned out to be a problem with the third-party spam detection software, caused by the server clock being out of sync.

The forums have been rather quiet of late, in large part due to that issue. We'll see if it gets any busier.

It has been nice to have a break from the endless spammers on the site, though.

In fact, I have been wondering if I really need the forums, since few people have raised the issue, and even before that it didn't get much traffic. Most people seem to prefer to contact me privately, or via @dejal on Twitter (or an app-specific account like @DejalSimon or @DejalTimeOut).

But I like to provide many avenues for support, to make it as convenient as possible for you, plus the community aspect where you can read other people's questions and answers can be beneficial, so I'll keep it going for now.

Side note: I have thought about adding Slack to those options, for a more real-time chat. I enjoy participating in some Slack teams (like the Core Intuition Slack), but I'm not sure it's a great fit for software support. I'd welcome feedback on that if you have an opinion one way or another.

See you in the forums!