I have a bunch of ping test setup for about 15 mac servers. we are migrating over from our old, outdated software to Simon. Simon notifies me that a ping test failed when our other software doesn't. The servers are all up and running fine.

The ping settings are:

send 5 packets
failure if:
average more than 1000 ms
packet loss over 0%

viewing the failures, it shows:
"20% ping packet loss (limit 0%)"

first of all, i don't believe that we're getting a 20% packet loss on nearly every server almost once every couple days. should i bump the "notify if failure over..." percent up to 30% or could there be an underlying issue?

thanks!