Simon icon Simon
Flexible server monitoring

2.5.7 hangs on testing

Greetings -

With Mac Mini, 10.6.4 all updates, Simon 2.5.7
Hangs on testing a site that's down:
(at this time the box is up - pings - but httpd is down)
netacad.laspositascollege.edu/
After 30 seconds, Simon stops updating the elapsed time
next, the Spinning Beachball of Death - which slows down sometimes - interesting
Can't do anything else
After clicking on a window from another app, clicking in the Simon window does not bring back Simon's menubar
Must force quit app - still does this on next launch.

- just reconfirmed by editing a good test of our college website to bung the URL, and Simon goes to it's happy place at 29 seconds as before.

Any suggestions welcome - TIA

john gonder jgonder@mac.com

David Sinclair's picture

Re: 2.5.7 hangs on testing

I just tried checking that in both Simon 2.5.7 and 3.0, and it immediately reported a failure.

Since Simon is becoming unresponsive for you, that would suggest that it is getting stuck doing something, so a "sample" when Simon is unresponsive might help indicate the cause. Please do the following:

1. Open Activity Monitor;
2. Click on Simon;
3. Click Sample Process;
4. Click Save... and save to a file;
5. Send me the file.

Another useful thing is to look for errors in the console log:

1. Launch Console (in /Applications/Utilities);
2. Type "simon" in the Filter toolbar field;
3. Copy all remaining lines and paste in a reply.

Re: 2.5.7 hangs on testing

David - thought i'd replied the other day - Thanks for the quick response. It is v unusual for Simon to be anything but exemplary. That box that was down is already back up, and I'm moving to a new MacMini this weekend, so I'll be doing a fresh install, and in case of any further anomalies, I'll follow that regimen and report to you. Thanks very much. JG

Re: 2.5.7 hangs on testing

Hi David

I had a similar issue (version 3.01 (3004) LATEST MACOSX 10.6.5) for sometime now where Simon freezes (beach ball) and my web and mail access dies, although I can still ping the outside.

Here is my console... any help appreciated.

24/12/10 10:49:35 AM com.apple.launchd.peruser.501[751] ([0x0-0x15015].com.dejal.simon[898]) Exited: Terminated
24/12/10 11:00:45 AM Simon[890] NSAccessibilityException: "AXSelectedText" attribute unsupported by:
24/12/10 11:00:45 AM [0x0-0x12012].com.dejal.simon[890] sh: /usr/bin/atos: No such file or directory
24/12/10 11:00:46 AM Simon[890] NSAccessibilityException: "AXSelectedText" attribute unsupported by:
24/12/10 11:00:46 AM [0x0-0x12012].com.dejal.simon[890] sh: /usr/bin/atos: No such file or directory
24/12/10 11:00:54 AM Simon[890] NSAccessibilityException: "AXSelectedText" attribute unsupported by:
24/12/10 11:00:54 AM [0x0-0x12012].com.dejal.simon[890] sh: /usr/bin/atos: No such file or directory
24/12/10 11:01:20 AM Simon[890] NSAccessibilityException: "AXSelectedText" attribute unsupported by:
24/12/10 11:01:20 AM [0x0-0x12012].com.dejal.simon[890] sh: /usr/bin/atos: No such file or directory
24/12/10 11:02:38 AM Simon[890] NSAccessibilityException: "AXSelectedText" attribute unsupported by:
24/12/10 11:02:38 AM [0x0-0x12012].com.dejal.simon[890] sh: /usr/bin/atos: No such file or directory
24/12/10 11:02:40 AM Simon[890] NSAccessibilityException: "AXSelectedText" attribute unsupported by:
24/12/10 11:02:40 AM [0x0-0x12012].com.dejal.simon[890] sh: /usr/bin/atos: No such file or directory
24/12/10 11:02:42 AM Simon[890] NSAccessibilityException: "AXSelectedText" attribute unsupported by:
24/12/10 11:02:42 AM [0x0-0x12012].com.dejal.simon[890] sh: /usr/bin/atos: No such file or directory
24/12/10 11:03:18 AM Simon[890] NSAccessibilityException: "AXSelectedText" attribute unsupported by:
24/12/10 11:03:18 AM [0x0-0x12012].com.dejal.simon[890] sh: /usr/bin/atos: No such file or directory
24/12/10 11:03:27 AM Simon[890] NSAccessibilityException: "AXSelectedText" attribute unsupported by:
24/12/10 11:03:27 AM [0x0-0x12012].com.dejal.simon[890] sh: /usr/bin/atos: No such file or directory
24/12/10 11:03:37 AM Simon[890] NSAccessibilityException: "AXSelectedText" attribute unsupported by:
24/12/10 11:03:37 AM [0x0-0x12012].com.dejal.simon[890] sh: /usr/bin/atos: No such file or directory
24/12/10 11:04:03 AM Simon[890] NSAccessibilityException: "AXSelectedText" attribute unsupported by:
24/12/10 11:04:03 AM [0x0-0x12012].com.dejal.simon[890] sh: /usr/bin/atos: No such file or directory
24/12/10 11:04:04 AM Simon[890] NSAccessibilityException: "AXSelectedText" attribute unsupported by:
24/12/10 11:04:04 AM [0x0-0x12012].com.dejal.simon[890] sh: /usr/bin/atos: No such file or directory
24/12/10 11:04:10 AM Simon[890] NSAccessibilityException: "AXSelectedText" attribute unsupported by:
24/12/10 11:04:10 AM [0x0-0x12012].com.dejal.simon[890] sh: /usr/bin/atos: No such file or directory
24/12/10 11:04:21 AM Simon[890] NSAccessibilityException: "AXSelectedText" attribute unsupported by:
24/12/10 11:04:21 AM [0x0-0x12012].com.dejal.simon[890] sh: /usr/bin/atos: No such file or directory
24/12/10 11:04:24 AM Simon[890] NSAccessibilityException: "AXSelectedText" attribute unsupported by:
24/12/10 11:04:24 AM [0x0-0x12012].com.dejal.simon[890] sh: /usr/bin/atos: No such file or directory
24/12/10 11:04:30 AM [0x0-0x12012].com.dejal.simon[890] sh: /usr/bin/atos: No such file or directory
24/12/10 11:04:30 AM Simon[890] NSAccessibilityException: "AXSelectedText" attribute unsupported by:
24/12/10 11:04:32 AM [0x0-0x12012].com.dejal.simon[890] sh: /usr/bin/atos: No such file or directory
24/12/10 11:04:32 AM Simon[890] NSAccessibilityException: "AXSelectedText" attribute unsupported by:
24/12/10 11:04:35 AM Simon[890] NSAccessibilityException: "AXSelectedText" attribute unsupported by:
24/12/10 11:04:35 AM [0x0-0x12012].com.dejal.simon[890] sh: /usr/bin/atos: No such file or directory
24/12/10 11:04:38 AM [0x0-0x12012].com.dejal.simon[890] sh: /usr/bin/atos: No such file or directory
24/12/10 11:04:38 AM Simon[890] NSAccessibilityException: "AXSelectedText" attribute unsupported by:
24/12/10 11:04:42 AM Simon[890] NSAccessibilityException: "AXSelectedText" attribute unsupported by:
24/12/10 11:04:42 AM [0x0-0x12012].com.dejal.simon[890] sh: /usr/bin/atos: No such file or directory
24/12/10 11:04:44 AM [0x0-0x12012].com.dejal.simon[890] sh: /usr/bin/atos: No such file or directory
24/12/10 11:04:44 AM Simon[890] NSAccessibilityException: "AXSelectedText" attribute unsupported by:
24/12/10 11:04:47 AM [0x0-0x12012].com.dejal.simon[890] sh: /usr/bin/atos: No such file or directory
24/12/10 11:04:47 AM Simon[890] NSAccessibilityException: "AXSelectedText" attribute unsupported by:
24/12/10 2:32:54 PM Simon[890] NSAccessibilityException: "AXSelectedText" attribute unsupported by:
24/12/10 2:32:54 PM [0x0-0x12012].com.dejal.simon[890] sh: /usr/bin/atos: No such file or directory
24/12/10 2:33:40 PM Simon[890] NSAccessibilityException: "AXSelectedText" attribute unsupported by:
24/12/10 2:33:40 PM [0x0-0x12012].com.dejal.simon[890] sh: /usr/bin/atos: No such file or directory
24/12/10 2:33:49 PM [0x0-0x12012].com.dejal.simon[890] sh: /usr/bin/atos: No such file or directory
24/12/10 2:33:49 PM Simon[890] NSAccessibilityException: "AXSelectedText" attribute unsupported by:

David Sinclair's picture

Re: 2.5.7 hangs on testing

Hi,

I think that accessibility exceptions can be safely ignored. The "atos" thing is Simon trying and failing to display the exception via that developer tool, which is also harmless.

I'm not sure why that'd cause hanging, though.