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Flexible server monitoring

License issue

For evaluation purposes I've installed the new Simon 3 on my MacBook Pro.
Now, I tried to install it on my server but get the message: this license is already used.
How can I move my Simon license to another machine?

David Sinclair's picture

Re: License issue

I think you may have misread the message; Simon doesn't have such a message. You should be able to add your license on two machines.

If it said something about "partially licensed", that means that you have a version 2 license, and need a version 3 upgrade.

Re: License issue

Ok, I tried again. The version of Simon is 3.0.1 the key is a Silver Upgrade to V3.
This time I entered the values manually and the key was accepted but the app still shows the '13 days left - buy now' alert.

David Sinclair's picture

Re: License issue

You need to have both your v2 license and your v3 upgrade entered. Sounds like it's missing the v2 license.

Re: License issue

Found out that I was using a different e-mail address for the basic license. Now it worked.
Thanks a lot.