FAQ

How can I change the order of filters in Simon?

· FAQ · Simon

The Simon app has pages for filters, notifiers, reports and auto pause times while editing a test. These can be reordered very easily, by dragging them to the desired order. The order really only matters for filters, since subsequent filters can refer to the output of previous ones, though others might look better in a custom order. Simply click and drag anywhere outside a control to move a filter etc to a new position. Here's a looping video example:

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The importance of a good backup strategy

· FAQ · general

I received a support email from a Simon customer who had a hard drive failure, and lost their data. Worse still, they were in the process of recreating their Time Machine backup at the time, so didn't have a backup. That prompted me to post about my backup strategy. When you live your life and make your living on computers, there is little more valuable than the data they contain. So it is critical to protect it from a loss that could set you back years. Fortunately nowadays most important data is in the cloud... various remote servers. For example, if you use Apple Music, your music…

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Why haven't I received an email from Dejal?

· FAQ · general

If you send an email to Dejal asking for support, you should expect a reply within 24 hours. If you don’t get one, chances are your email service has mis-flagged it as spam. So check your spam folder. If you use the contact form, and request a reply, you will get an automated reply email from the Dejal server within minutes, acknowledging receipt. And will get a personal reply within 24 hours, if needed. So if you don’t get that automatic reply, again check your spam folder. I know it’s frustrating to write to a company and not get a reply. As an indie developer, I strive to provide excellent…

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What are the differences between the direct, Mac App Store, and Setapp editions of Time Out?

· FAQ · Time Out

The direct edition (available from this site), the Mac App Store edition, and the Setapp edition are very similar, but there are a few minor differences: Download The direct edition can be downloaded from this site. The Mac App Store edition can be downloaded from the App Store app. The Setapp edition can be downloaded from the Setapp app. Installation The direct edition will download to your Downloads folder, so simply drag it into your Applications folder to install. The Mac App Store edition will be downloaded directly into the Applications folder. The Setapp edition will be downloaded…

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I get a warning of another copy of Time Out

· FAQ · Time Out

Look in your Dock and menu bar; does Time Out appear more than once? If it's in the Dock more than once, you can long-click or right-click on the Dock icon to display the Dock menu for the app, then choose Options ▸ Show in Finder to reveal the app in the Finder. Do this for each to find the one that shouldn't be there — it could be in your Downloads folder, or in a subfolder of Applications if you installed both from the Dejal site and the Mac App Store. Once you find the duplicate, quit that app (by double-clicking the app icon to bring it to the front, then press ⌘Q), then move it to the…

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