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3.0.1 (3004) Crashes on OS X 10.5.8 on Dual 2GHZ PPC G5 - any one else have this problem?

Using 3.0.1 (3004).
It hangs (non responding) on OS X 10.5.8 on Dual 2GHZ PPC G5 - any one else have this problem?

Prev 2.x.x. never crashed.

Any idea why?

Ulf Dunkel's picture

Re: 3.0.1 (3004) Crashes on OS X 10.5.8 on Dual 2GHZ PPC G5 ...

Can you provide more information about what Simon was going to do?
Can you find any useful information about Simon's activities in the Console?

Re: 3.0.1 (3004) Crashes on OS X 10.5.8 on Dual 2GHZ PPC G5 ...

06/01/2011 02:59:09 Simon[26333] Pantomime: Authentication completed! Sending the message...
06/01/2011 02:59:18 Simon[26333] Pantomime: Sent!
Closing the connection.
06/01/2011 03:17:53 Simon[26333] NSUncaughtSystemExceptionException: Uncaught system exception: signal 10

06/01/2011 03:17:53 [0x0-0xb9b79ac].com.dejal.simon[26333] head: illegal line count -- +-1
06/01/2011 03:17:54 Simon[26333] Pantomime: Message delivery failed
07/01/2011 09:19:01 com.apple.launchd[46893] ([0x0-0xb9b79ac].com.dejal.simon[26333]) Exited: Terminated
07/01/2011 09:19:01 com.apple.launchd[1] (com.apple.aslmanager) Throttling respawn: Will start in 6 seconds
07/01/2011 09:22:16 Simon[37961] Pantomime: Connected!
07/01/2011 09:22:18 Simon[37961] Pantomime: Available authentication mechanisms: (
"CRAM-MD5",
PLAIN,
LOGIN,
"DIGEST-MD5"
)

David Sinclair's picture

Re: 3.0.1 (3004) Crashes on OS X 10.5.8 on Dual 2GHZ PPC G5 ...

Looks like the email notifier may have caused the exception, though that isn't entirely clear (the email log lines may be coincidental). I have had one other customer report exceptions with emailing, though. Try disabling the email notifier(s) and see if that fixes the issue.

Re: 3.0.1 (3004) Crashes on OS X 10.5.8 on Dual 2GHZ PPC G5 ...

didn't get a chance to disable the email and have just checked Simon and its crashed again.
Console output:

08/01/2011 01:04:45 Simon[37961] Pantomime: Connected!
08/01/2011 01:05:15 Simon[37961] Pantomime: Available authentication mechanisms: (
"CRAM-MD5",
PLAIN,
LOGIN,
"DIGEST-MD5"
)
08/01/2011 01:05:19 Simon[37961] Pantomime: Authentication completed! Sending the message...
08/01/2011 01:05:49 Simon[37961] Pantomime: Sent!
Closing the connection.
08/01/2011 01:09:38 Simon[37961] Pantomime: Connected!
08/01/2011 01:10:05 Simon[37961] Pantomime: Available authentication mechanisms: (
"CRAM-MD5",
PLAIN,
LOGIN,
"DIGEST-MD5"
)
08/01/2011 01:10:09 Simon[37961] Pantomime: Authentication completed! Sending the message...
08/01/2011 01:10:19 Simon[37961] Pantomime: Sent!
Closing the connection.
08/01/2011 01:22:00 Simon[37961] Pantomime: Connected!
08/01/2011 01:22:23 Simon[37961] Pantomime: Available authentication mechanisms: (
"CRAM-MD5",
PLAIN,
LOGIN,
"DIGEST-MD5"
)
08/01/2011 01:22:32 Simon[37961] Pantomime: Authentication completed! Sending the message...
08/01/2011 01:24:16 Simon[37961] Pantomime: Sent!
Closing the connection.
08/01/2011 01:27:40 Simon[37961] Pantomime: Connected!
08/01/2011 01:28:15 Simon[37961] Pantomime: Available authentication mechanisms: (
"CRAM-MD5",
PLAIN,
LOGIN,
"DIGEST-MD5"
)
08/01/2011 01:28:19 Simon[37961] Pantomime: Authentication completed! Sending the message...
08/01/2011 01:28:41 Simon[37961] Pantomime: Sent!
Closing the connection.
08/01/2011 01:34:07 Simon[37961] Pantomime: Connected!
08/01/2011 01:34:35 Simon[37961] Pantomime: Available authentication mechanisms: (
"CRAM-MD5",
PLAIN,
LOGIN,
"DIGEST-MD5"
)
08/01/2011 01:34:40 Simon[37961] Pantomime: Authentication completed! Sending the message...
08/01/2011 01:34:53 Simon[37961] Pantomime: Sent!
Closing the connection.
08/01/2011 01:45:47 Simon[37961] NSUncaughtSystemExceptionException: Uncaught system exception: signal 10

08/01/2011 01:45:47 [0x0-0xbaf9aee].com.dejal.simon[37961] head: illegal line count -- +-1
08/01/2011 01:45:48 Simon[37961] Pantomime: Message delivery failed
08/01/2011 02:01:19 Simon[37961] NSUncaughtSystemExceptionException: Uncaught system exception: signal 11

08/01/2011 02:01:19 [0x0-0xbaf9aee].com.dejal.simon[37961] head: illegal line count -- +-2
08/01/2011 02:01:19 Simon[37961] Pantomime: Message delivery failed
08/01/2011 02:05:23 Simon[37961] Pantomime: Connected!
08/01/2011 02:05:33 Simon[37961] Pantomime: Available authentication mechanisms: (
"CRAM-MD5",
PLAIN,
LOGIN,
"DIGEST-MD5"
)
08/01/2011 02:05:43 Simon[37961] Pantomime: Authentication completed! Sending the message...

Re: 3.0.1 (3004) Crashes on OS X 10.5.8 on Dual 2GHZ PPC G5 ...

OK - have investigated further and i found that one of the Notifier Email Transports was set to "Automatic" instead of my defined server. That could be it!
Am testing now.

Re: 3.0.1 (3004) Crashes on OS X 10.5.8 on Dual 2GHZ PPC G5 ...

so far so good. i think that's sorted it.

David Sinclair's picture

Re: 3.0.1 (3004) Crashes on OS X 10.5.8 on Dual 2GHZ PPC G5 ...

Glad to hear it. Keep me updated on any changes.

Re: 3.0.1 (3004) Crashes on OS X 10.5.8 on Dual 2GHZ PPC G5 ...

problem solved - it hasn't crashed since i made that change